Shipping Information
Please note: we do not deliver to Po Boxes or Parcel Collection Boxes. You MUST provide us with a physical address.
Shipping rates are calculated at checkout
Orders are processed as quickly as possible, usually within 1-2 business days.
Australian estimated delivery times:
- Metro Areas | 2 - 5 business days
- WA, NT, TAS & Rural areas | 5 - 14 business days
International estimated delivery times:
- 10 - 28 business days
International orders may be subject to duties and taxes, which are payable by the recipient.
No signature is needed for the delivery of orders. Couriers will leave your parcel in a secure location if available; otherwise, they will transport it to the nearest depot. This is why it’s important to keep an eye on your tracking, so you can coordinate a re-delivery or collection. Failure to make arrangements within 7 days will result in the return of your parcel(s) to us, with a subsequent return shipping fee.
We will provide you with a tracking link once your order has been booked with our courier. Please keep an eye on your tracking. If it is returned to us, you will incur a re-delivery fee.
Our warehouse is based in Caves Beach NSW. if you live local, you're more than welcome to pick up your order. You can select this option at checkout.
Delays in shipping are not our responsibility. We aim to get your order to you within our time frame, but due to some circumstances and courier drivers, we encounter the occasional delay.